Shipping policy
Processing Time:
Orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking details once your order has shipped.
Shipping Time:
Estimated delivery times vary by location:
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United States: 7-15 business days
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Canada: 8-18 business days
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United Kingdom & Europe: 7-20 business days
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Australia & New Zealand: 8-20 business days
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Rest of the World: 10-30 business days
Shipping Costs:
We offer free standard shipping on all orders. Expedited shipping options may be available at checkout for an additional fee.
Tracking Your Order:
Once your order is shipped, you will receive a tracking number via email. Please allow 24-48 hours for tracking updates to appear.
Delays & Lost Packages:
While we strive for timely delivery, unforeseen circumstances (weather, customs, etc.) may cause delays. If your package has not arrived within the estimated timeframe, please contact us at alphastore2029@gmail.com for assistance.
Customs & Duties:
International orders may be subject to customs fees or import duties, which are the responsibility of the buyer. Please check your country’s regulations before placing an order.
Address Errors:
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
For any shipping-related inquiries, contact us at alphastore2029@gmail.com. We're here to help!